Company:Qualcomm India Private Limited
Job Area:Engineering Group, Engineering Group > Software Applications Engineering
General Summary:
JD below.
We are looking for Technical Account Manager(TAM) with proven track record of product level ownership & commercialization into major OEMs. Ideal candidate for this position would have worked in the mobile hardware/software ecosystem - OEM or ODM and led and managed hardware/software delivery of a major project into an OEM.
Minimum Qualifications:
- Bachelor’s degree in engineering, Information Systems, Computer Science, or related field and 5-7 years of Software Applications Engineering, Software Development experience, or related work experience.
- 3+ years of experience with debugging techniques in either of following technologies.
- Core BSP (Peripherals, Boot/File Systems, Thermal, Performance, Power), AP Software
- Multimedia Technologies ( Camera, Display, Audio, Video, Graphics)
- Modem/RF Protocols
Responsibilities include:
- Performs root cause analysis on customer problems to identify underlying issue.
- Works with internal R&D team to customize Qualcomm software to meet customer requirements.
- Leading and coordinating engineering resources in resolving complex technical issues.
- Work with customer to understand the requirements details, work with engineering and Product teams and prepare development plan.
- Providing Technical support to business development.
- Acts as a technical resource in select areas of expertise ( say either Core BSP , Multimedia or Modem/RF technologies).
- Create bridge between customers and Qualcomm to facilitate timely and quality problem resolution of customer products.
- Build strong relationship with customers (OEM/ODM) and deep involvement in the technical execution of the projects.
- Negotiating, establishing, and managing effective technical support activities & plans towards customers satisfaction
- Tracking customer program schedules and priorities, risk management.
Minimum Qualifications:
• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
• 2+ years of experience with Programming Language such as C, C++, Java, Python, etc.
• 1+ year of experience with debugging techniques.
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