Company:Qualcomm India Private Limited
Job Area:Engineering Group, Engineering Group > Software Applications Engineering
General Summary:
JD below.
We are looking for Technical Account Manager(TAM) with proven track record of product level ownership & commercialization into major OEMs. Ideal candidate for this position would have worked in the mobile hardware/software ecosystem - OEM or ODM and led and managed hardware/software delivery of a major project into an OEM.
Minimum Qualifications:
- Bachelor’s degree in engineering, Information Systems, Computer Science, or related field and 5-7 years of Software Applications Engineering, Software Development experience, or related work experience.
- 3+ years of experience with debugging techniques in either of following technologies.
- Core BSP (Peripherals, Boot/File Systems, Thermal, Performance, Power), AP Software
- Multimedia Technologies ( Camera, Display, Audio, Video, Graphics)
- Modem/RF Protocols
Responsibilities include:
- Performs root cause analysis on customer problems to identify underlying issue.
- Works with internal R&D team to customize Qualcomm software to meet customer requirements.
- Leading and coordinating engineering resources in resolving complex technical issues.
- Work with customer to understand the requirements details, work with engineering and Product teams and prepare development plan.
- Providing Technical support to business development.
- Acts as a technical resource in select areas of expertise ( say either Core BSP , Multimedia or Modem/RF technologies).
- Create bridge between customers and Qualcomm to facilitate timely and quality problem resolution of customer products.
- Build strong relationship with customers (OEM/ODM) and deep involvement in the technical execution of the projects.
- Negotiating, establishing, and managing effective technical support activities & plans towards customers satisfaction
- Tracking customer program schedules and priorities, risk management.
Minimum Qualifications:
• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
• 2+ years of experience with Programming Language such as C, C++, Java, Python, etc.
• 1+ year of experience with debugging techniques.
Applicants: If you need an accommodation, during the application/hiring process, you may request an accommodation by sending email toaccommodationsupport
Although this role has some expected minor physical activity, this should not deter otherwise qualified applicants from applying. If you are an individual with a physical or mental disability and need an accommodation during the application/hiring process, please call Qualcomm’s toll-free number found herefor assistance. Qualcomm will provide reasonable accommodations, upon request, to support individuals with disabilities as part of our ongoing efforts to create an accessible workplace.
Qualcomm is an equal opportunity employer and supports workforce diversity.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
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If you would like more information about this role, please contact Qualcomm Careers.
