Stewards

Client Overview:

Our client is a renowned café/restaurant that is dedicated to providing exceptional dining experiences through outstanding service, a warm atmosphere, and delicious food. They emphasize customer satisfaction and high service standards, ensuring that each guest leaves with a memorable experience.

Job Purpose:

The Steward is responsible for delivering an exceptional guest dining experience by providing attentive service and ensuring cleanliness and organization in the restaurant. Stewards play a key role in assisting the service team, maintaining cleanliness, and ensuring the smooth running of restaurant operations.

Key Responsibilities:

• Greet and welcome guests as they arrive and guide them to their tables.
• Assist in setting up tables, arranging utensils, and ensuring the dining area is neat and orderly.
• Serve food and beverages in a professional and courteous manner.
• Provide attentive service throughout the dining experience, ensuring guests' needs are met promptly.
• Clear tables after guests finish dining and maintain cleanliness of the restaurant.
• Coordinate with kitchen staff for timely serving of orders.
• Assist with stock management, refilling supplies, and supporting other staff when required.
• Follow all safety and hygiene protocols to ensure a clean and safe environment for guests and staff.

Preferred Qualifications:

• 2+ years of experience as a Steward or in a similar role in the hospitality industry.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• A customer service-oriented approach with a passion for hospitality.
• Knowledge of food service standards and basic table setup etiquette.

Skills & Competencies:

• Customer Service
• Teamwork
• Time Management
• Attention to Detail
• Positive Attitude
• Flexibility

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