Job Description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.
In this role, you will:
- Servicing requests from internal HSBC customers for:
- New data onboarding (UF, HEC, DB Connect, Heavy Forwarder) or update of existing data sources.
- New or updated apps in Splunk to support internal customer requirements, including dashboard design work.
- Managing the engagement with internal HSBC customers from request initiation through to delivery or closure of the request.
- Owning the design, build and implementation of internal customer requests with consideration for testing and implementation planning to deliver work successfully every time.
- Creating and maintaining documentation on changes to the Splunk
- Support for the Splunk platform and the internal users of the platform based on prioritisation.
- Reporting on and adhering to levels of quality and compliance for the delivery of work and the operation of the Splunk system.
- Experience explaining Splunk concepts and best practices to new Splunk users.
- Identifying opportunities for process or product improvement.
- Analysis of the Splunk environment identify areas of poor or mis-use of the Splunk service.
- Ensuring your work and the work of colleagues is in line with the team’s obligations in terms of governance and compliance.
