Software Engineer III- ServiceNow

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Software Engineer III at JPMorgan Chase within the Infrastructure Platform team,  you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience   
• Hands-on practical experience in system design, application development, testing, and operational stability
• Proficient in coding in one or more languages
• Experience in debugging and trouble shooting skills of ServiceNow services or other highly complex systems or applications 
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrates strong knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Hands on experience supporting ServiceNow Platform or other enterprise products and services for internal or external clients
• Hands on experience diagnosing performance degradation (e.g. explain plans, database tuning) 
• Hands on experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) 
• Demonstrates strong writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) 
• Hands on experience working with dynamic HTML components: AJAX, JavaScript, AngularJS, CSS, XML, HTML, XHTML 

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Has the ability to solve unique and first-order problems in areas such as compute services including Containers & Serverless as well as many other AWS Services 
• Demonstrates strong understanding of AWS Network Architecture and networking more generally.  
• ServiceNow Certification; CSA or higher is desired