Job Description
Join us in Islamabad as a Shipper Experience Intern, where you will play a crucial role in delivering exceptional client service and resolving client issues effectively. The ideal candidate will be responsible for engaging with shippers, addressing their concerns, and ensuring streamlined complaint resolution to enhance productivity and efficiency.What you will do:Handle incoming complaints from clients, providing timely and effective resolutions.Develop a deep understanding of our products/services to identify and resolve issues efficiently.Forward client concerns to Operations and Sales Team efficiently and follow up to ensure successful resolutionBuild and maintain positive relationships with all stakeholdersWhat we are looking for:Excellent communication and interpersonal skillsKnowledge of customer service, support or related fieldUnderstanding of logisticsProficiency in Microsoft Office Suite Be able to work independently and as part of a teamFamiliarity with CRM and CMS systems and call center softwareAt Truck It In, we offer more than just opportunities—we provide a launchpad for your career. Work on impactful projects, gain new skills, and collaborate with a team dedicated to your professional growth, all while working directly with key stakeholders to deepen your expertise in supply chain management, technology, and the startup ecosystem. You’ll have the chance to make meaningful contributions in these exciting fields.Ready to take your career to the next level? Apply now and join us in transforming the future of supply chain solutions!
