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ServiceNow Infra Engineer/Senior Consultant Specialist

3 days ago 2025/08/08
Other Business Support Services
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Job Description

Some careers shine brighter than others.


If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.


HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions


We are currently seeking an experienced ServiceNow developer to join our team in the role of Senior Consultant Specialist


In this role, you will: 


  • You will be responsible to fulfil the Service Now ITSO daily job taking care of ServiceNow Infra.
  • You will be responsible for maintaining the latest versions of software and hardware, ensuring systems are patched and updated, and addressing issues that arise from these processes, while adhering to security and compliance standards in the ServiceNow platform.
  • Should have experience installing Mid servers in the premise and configuring them to integrate.
  • Ability to configure the firewall to ensure proper and secure access to the ServiceNow interfaces.
  • Should have end to end understanding of ServiceNow Architecture.
  • Should well versed on Monitoring tool and adjust firewall settings as needed to maintain optimal security
  • Work with colleagues/stakeholders across geographies and time zones with a variety of teams.
  • Should have prior experience dealing Release management across platform level.
  • Conduct relevant Knowledge Sharing & Training sessions in English to develop skills of junior team members. Provide guidance to team members on day-to-day basis as required. Ensure appropriate document creation and maintenance to a high standard.

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