Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful.
Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.
We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning.
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
You will be leading the charge in the Partner Success Team as a Senior Technical Enablement Consultant to empower our partners with the necessary knowledge, resources, and tools to excel in their technical capabilities and enhance their overall performance. This role will also support customer paid trainings, ensuring that both partners and customers receive comprehensive education on Workato's products and services. You will be responsible for:
Partner Enablement:
Develop and deliver comprehensive enablement programs, training materials, and resources that empower partners to achieve sales and service excellence.
Collaborate with the Partner Success team to identify skill gaps and training needs within the partner ecosystem.
Conduct in-person partner bootcamps, ongoing training workshops, and webinars to enhance partner knowledge and capability.
Monitor and measure the effectiveness of partner training programs through feedback, assessments, and performance metrics.
Partner Technical Program Development and Management:
Design and maintain up-to-date training content, including presentations, videos, e-learning modules, and other training collateral.
Ensure training materials are aligned with the latest product updates, market trends, and partner/customer feedback.
Program manage and execute all deliverables related to partner delivery bootcamps and customer training sessions.
Work closely with the Partner Marketing team to amplify all requirements.
Paid Customer Training and Support:
Ensure the successful execution of customer-paid training programs, including logistics and follow up as well as ensuring the training content aligns with customer needs and business objectives.
Collaborate with the Customer Success and Product teams to stay updated on the latest product features, updates, and best practices to include in training sessions.
Provide support in creating training documentation, guides, and resources for customers.
Offer certification programs to validate partner and customer expertise and increase credibility.
Bachelor's degree in Computer Science, Engineering, or related field.
Proven experience (8-15 years) in partner enablement, customer training or a related field within the Integration and Automation industry.
Deep understanding of integration technologies, API frameworks, and cloud platforms (e.g., Salesforce, ServiceNow, Workday, SAP).
Strong proficiency in architecting solutions using iPaaS (Integration Platform as a Service) tools, preferably Workato.
Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
Proven track record of building and maintaining successful partnerships with consulting firms, global system integrators, or technology vendors.
Certifications in relevant technologies (e.g., Workato, Salesforce, AWS, Azure) are a plus.
Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact.
Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set.
Ability to effectively prioritize tasks and manage time, even under high-pressure situations.
Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience.
Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly.
Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.