Senior People Operations Analyst

DigitalOcean is seeking a dedicated and customer-oriented Senior People Operations Analyst to join our People team. This role is crucial in delivering exceptional service to employees and managers, managing People processes effectively, and ensuring compliance with organizational policies. The ideal candidate will have strong problem-solving skills and a passion for supporting employee experiences.

• Field and resolve employee questions regarding reimbursements, payroll, benefits, and other HR-related matters, ensuring timely and accurate responses.
• Assist with the collection and submission of payroll-related data to service providers, statutory filing requirements, payroll approvals and payment confirmations to deliver global payroll and other forms of compensation compliantly, accurately and in a timely manner
• Accurately maintain the company's systems of record including HRIS, payroll, benefits and external technology solutions as well as internal employee records
• Assist with the employee life cycle from onboarding to termination and ensure employees are equipped with applicable information and resources
• Support employees and managers regarding People Team policies, procedures, systems and tools.
• Assist with employee programs to celebrate anniversaries and other milestones
• Work on automating solutions and creating standardizations in HR processes to align with scaling needs
• Design and maintain documentation for key people processes and compliance requirements
• Work with People Technology team to support ad-hoc report requests

• 2-5 years of experience in a People Operations role with understanding of local payroll policies/laws
• Experience in managing People operations in a global/multinational organisation is preferred.
• Experience with Workday HCM and Report Writer
• Proactive, organized, and excited to work in a fast-paced environment.
• Strong communication skills and enjoy collaborating with cross-functional teams.
• JIRA system knowledge

• We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. 
• We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
• We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
• We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. 
• We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

*This job is located in Hyderabad, India

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