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Job Description

Job Purpose


As a Senior O2C (Order-to-Cash) Financial Analyst at GlaxoSmithKline (GSK), you will play a pivotal role in managing and optimizing the accounts receivable process. You will be responsible for ensuring timely recovery of receivables, resolving disputes, and maintaining healthy financial relationships with stakeholders.


Education, Experience & Skills


  • Bachelor's degree in Finance, Accounting, or a related field.


  • Proven experience in accounts receivable, financial analysis, or a similar role.


  • Strong understanding of the Order-to-Cash (OTC) process.


  • Excellent communication and interpersonal skills.


  • Ability to collaborate with cross-functional teams and manage multiple tasks effectively.


  • Proficiency in financial software and Microsoft Office Suite.


  • Detail-oriented with strong analytical and problem-solving skills.


  • Ability to work under pressure and meet tight deadlines.


  • Strong organizational and time management skills.


  • Proactive and solution-oriented mindset.


Key Responsibilities


Receivables Management:


  • Follow up with key stakeholders and the CS&L team regarding overdue invoices.


  • Directly contact customers to ensure timely recovery of outstanding debts.


  • Perform reconciliation on old outstanding debts and propose conclusive solutions.


  • Support customers and the CS&L team in dispute resolution.


Audit and Reporting:


  • Collaborate closely with internal and external audit teams to resolve queries and provide satisfactory responses.


  • Prepare monthly AR presentations for senior management to keep them informed about the country's accounts receivable and bad debt status.


  • Deliver multiple comprehensive reports on account receivable insights to the CS&L teams.


Payment Processing:


  • Ensure the timely posting of payments made by customers to release pending orders and facilitate a smooth Order-to-Cash (OTC) process.


  • Coordinate with the cash application and credit management teams to ensure proper application of customer receipts and resolve any order blocks.


  • Ensure that deductions made by customers from payments are justifiable and guide the cash application team regarding relevant GL accounts.


Performance Monitoring:


  • Perform monthly ICFW control and KPI calculations, ensuring key KPIs are achieved.


  • Put in extra effort to meet KPIs if they are not met.


  • Conduct regular management presentations addressing key areas including revenue and receivables as required.


Why GSK?


Uniting science, technology and talent to get ahead of disease together.


GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).


Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.


Contact information:


You may apply for this position online by selecting the Apply now button.


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GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.


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