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Job Description

Some careers have more impact than others.


If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.


HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.


We are currently seeking an experienced professional to join our team in the role of Senior Control Manager, Framework & Analysis


Principal responsibilities


Drive effective design of material operational controls by


  • Working with businesses and functions to review and critique front-to-back processes and controls . Ensuring risk and control standards (including the CCO Control Design Principles) are incorporated in the design of new processes.
  • Monitoring and analysing control measures to form opinions on the control environment. Ensuring effective and efficient balance of control effectiveness measures (including Risk & Control Assessments, Key Risk Indicators, test approaches, reviews, audits and judgment based attestations). Analysing root cause of incidents and errors.
  • Performing risk assessment deep dives initiated by trigger events such as internal and external incidents.
  • Identify emerging risks and potential operational incidents by:-Developing indicators that, for instance, predict the impact of known risk triggers.Applying knowledge of control failings in other operational processes, locations etc in identifying similar control weaknesses across other locations. Build effective relationships with key stakeholders across CCO Operations, DCOO and Procurement and leverage these relationships to: Ensure that controls advice and guidance from CCO is welcomed and acted upon by stakeholders.
  • Ensure that change activity (such as process, operating model and system changes) incorporates control requirements from the initial design onwards.Ensure control remediation activities are robust, complete and sustainable.
  • Provide effective and insightful challenge. Ensure adherence to the Enterprise Risk Management Framework and operational risk policies
  • Build effective relationships with key stakeholders within 2nd line of defence and leverage these relationships to contribute to proposed Risk and Compliance policy and framework for the Business or Function. Develop and agree an agenda for CCO Operations, DCOO and Procurement that balances the priorities across all stakeholder groups at a country, regional and global level.
  • Ensure that CCO has a robust control environment and a strong risk culture through:Ensuring Control Owners within Operations, DCOO and Procurement fully understand their responsibilities and are motivated and focussed on executing these responsibilities on a daily basis.Working with Control Owners to ensure compliance with the risk policies and control standards.Working with all lines of defence to influence the definition of group policies and control standards . Ensuring the control framework enforces policy standards
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