Senior Assistant – Inpatient Billing, Patient Business Services Department.

Position:Senior Assistant – Inpatient, Patient Business Services Department.

Entity: Aga Khan University

Location: Karachi

Introduction to the Aga Khan University:

Chartered in 1983, it is a private, autonomous and self-governing international university with 13 teaching sites in 6 countries distributed across three continents. As an integral part of the Aga Khan Development Network, Aga Khan University (AKU) provides higher education in several disciplines, carries out research pertinent to the countries in which it exists and has campuses, programmes and/or teaching hospitals in Afghanistan, Kenya, Pakistan, Tanzania, Uganda and the UK. As an international institution, AKU operates on the core principles of quality, relevance, impact, and access; and AKU is a model of academic excellence and an agent of social change.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Job Role / Responsibilities:

Prepare, finalize and issue inpatient bills by capturing all the charges generated in ancillary billing systems, capturing payments, and issuing refund vouchers. Complying the benchmark of Bill finalization time and error KPIs. Liaise with ancillary departments for finalization of charges and resolving customer queries.

• Prepare and finalize the bills at the time of patient discharge. Ensuring that the charges of services rendered to customer has been captured and reported in the bills
• Check and verify the transfer of all charges to patient bill from ancillary systems to IBMS.
• Post the manual data into billing system.
• Check and verify the daily validation report
• Liaise between various service departments to record patients’ correct charges
• Co-ordinate between patient and Financial Counsellor to resolve the patient billing queries.
• Check and verify payment transfer into bill.
• Clarify the patient query for the patient’s satisfaction.
• Monitor the posting of charges reported in exception report
• Clearance of discharge against credit balance.

Requirements:

• Graduate, preferably B Com.
• At lease 2 year’s experience in Billing or Finance department of a service organization
• Computer literate with good typing speed.
• Customer and business oriented
• Good interpersonal skills
• Orientation of basic accounting and account reconciliation Comprehensive employment reference checks will be conducted.