Sales Outreach and Support Specialist

Position Type: Full-Time, Remote
Time Zone: EST

About Pavago:

Pavago is looking for a Sales Outreach and Support Specialist for our client who can seamlessly assist in managing sales flows, handle CRM updates, and support our team in achieving sales objectives. If you're detail-oriented and passionate about sales coordination, we want to hear from you!

Key Responsibilities:

• Sales Flow Management: Assist in managing the sales pipeline by updating client interactions, tracking leads, and maintaining accurate records in the CRM.
• Sales Call Review & Action Items: Access sales call recordings to identify action items, prioritize tasks, and ensure follow-up for all client engagements.
• Lead Follow-Up & Coordination: Regularly engage with leads, nurture relationships, and send reminders to the sales team for timely follow-ups.
• Cold Email Outreach: Create, manage, and optimize cold email campaigns to generate new leads, focusing on improving outreach strategies and conversion rates.
• Personal Sales Assistance: Act as a personal assistant to the sales lead, handling reminders, scheduling follow-ups, and supporting overall sales efforts.
• CRM Management: Maintain the CRM system with updated information from calls, emails, and interactions to ensure data accuracy.
• Cross-Functional Collaboration: Coordinate with the sales team to align outreach efforts, track performance, and adjust strategies for better results.

What Makes You a Perfect Fit:

• Strong Organizational Skills: Proven ability to manage multiple tasks efficiently in a fast-paced environment.
• Sales Support Experience: Previous experience in sales support, coordination, or administrative roles related to sales.
• CRM Proficiency: Hands-on experience with CRM platforms like Zoho, Salesforce, or HubSpot.
• Effective Communication: Excellent verbal and written communication skills, especially for client interactions and cold outreach.
• Independent & Proactive: Self-starter with the ability to work independently while ensuring timely follow-ups and task completion.
• Detail-Oriented: Attention to detail, particularly when handling sales call recordings and extracting key action points.

Requirements:

• Experience: 2+ years in a sales coordination, support, or administrative role.
• CRM Skills: Hands-on experience with CRM tools like Zoho, Salesforce, or HubSpot.
• Communication Skills: Strong written and verbal communication, especially for cold email outreach and client follow-ups.
• Sales Call Analysis: Ability to listen to sales calls, extract actionable insights, and ensure follow-through.
• Flexible Schedule: Willingness to adjust working hours to align with outreach and follow-up schedules.

What Does a Typical Day Look Like?

Your day begins with reviewing CRM updates and prioritizing follow-ups for leads. You will listen to sales call recordings, identify action items, and ensure that tasks are addressed promptly. A portion of your day will focus on managing and optimizing cold email campaigns. Regular check-ins with the team lead will help align your efforts with ongoing sales priorities.

Interview Process:

• Initial Phone Call: A brief conversation to understand your fit for the role and experience in sales support.
• Video Interview: A deep dive into your skills with CRM tools, sales coordination, and experience with cold outreach.
• Final Interview: Meeting with senior management to discuss alignment with Pavago’s sales objectives.

Ready to Apply?
If you're a proactive, detail-oriented individual with a passion for supporting sales efforts and managing CRM systems, we'd love to hear from you. Apply now to become an essential part of Pavago’s client's sales team.