SALES AND SUPPORT- TEAM LEAD (ISB)

• Lead the Sales Support team to ensure smooth operations.
• Set targets, Help Team to achieve, monitor performance, and motivate the team.
• Ensure high customer satisfaction and quality standards.
• Organize training to enhance team performance.
• Sales Department: Collaborate on lead generation, sales strategy, and customer handling.
• Operations Team: Coordinate for seamless service delivery and issue resolution.
• Clients: Direct interaction to resolve issues, ensure satisfaction, and build relationships.
• Vendors/Partners: Manage partnerships and support services when needed.

EDUCATIONAL QUALIFICATION:

(BBA, MBA), Marketing or Sales

ESSENTIAL EXPERIENCE:

• 3 - 5 years of professional experience
• At least 2 years in sales or customer support team leadership
• Experience in international markets or BPO industries.
• Fluent in English (written and spoken)
• Experience in achieving sales targets
• Proficient in CRM tools and sales software
• Ability to work flexible hours or shifts