Receptionist - Administrative Assistant

The International Water Management Institute (IWMI), a CGIAR Research Center is seeking a multi-skilled candidate to join its office in Lahore, Pakistan, as a Receptionist - Administrative Assistant.

The Receptionist - Administrative Assistant serves as the initial point of contact for visitors and callers, playing a crucial role in delivering a positive first impression. This role requires exceptional communication and organizational skills, and the ability to manage multiple responsibilities in a dynamic environment. The ideal candidate will be professional, approachable, and capable of handling diverse administrative duties effectively.

• Serve as the primary point of contact for all visitors and callers ensuring that all visitors and callers receive a warm and professional greeting, creating a positive first impression of the organization.
• Manage visitor check-in and check-out processes, ensuring all guests are properly documented and directed to the appropriate locations.
• Oversee the organization and cleanliness of the reception area, ensuring it is presentable and conducive to a professional environment.
• Responsible for the handling of mail (all incoming and outgoing mail including international and domestic courier) and ensure the smooth and timely internal and external delivery of mail and other documents including courier packages in the office.
• Oversee the inventory of office supplies and resources, ensuring necessary items are stocked and readily available.
• Provide administrative support, contributing to the smooth operation of the office and supporting team members as needed. This includes handling photocopying, printing, and scanning tasks, coordinating with service providers, overseeing courier services, processing telephone and mobile bills, charging call charges to respective account codes, mailing cheques, invitations, and documents, updating asset records of the Lahore office, maintaining office machines, and troubleshooting issues by contacting service providers and informing the Office Manager.
• Regular management of IWMI’s library and associated knowledge-sharing resources in the Lahore office.
• Assist in the formatting of scientific papers for publication, including graphic elements.
• Undertake any other related tasks that may be assigned as required.