Ramp Agent Aircraft loading /Unloading - Females

Job Title: Ramp Agent Aircraft Loading/Unloading

Location: Karachi

Job Summary:

The Ramp Agent Aircraft Loading/Unloading is responsible for safely and efficiently managing the loading and unloading of cargo and baggage from aircraft. This role ensures that all items are handled with care, adhere to safety and security protocols, and are processed in accordance with airline and airport regulations.

Key Responsibilities:

1. Loading and Unloading:
   • Operate ground support equipment such as tugs, conveyor belts, and forklifts to load and unload cargo and baggage from aircraft.
   • Ensure that items are loaded and secured in accordance with weight and balance requirements.
2. Cargo and Baggage Handling:
   • Handle all cargo and baggage with care to prevent damage or loss.
   • Sort and segregate items based on destination, priority, and type as needed.
3. Safety and Compliance:
   • Follow all safety guidelines and procedures, including the use of personal protective equipment (PPE) and adherence to airport and airline regulations.
   • Ensure compliance with hazardous materials handling and other specialized requirements.
4. Operational Efficiency:
   • Coordinate with ground crew and airline personnel to ensure timely and efficient loading and unloading processes.
   • Monitor and report any issues or delays to supervisors and work to resolve them promptly.
5. Equipment Operation:
   • Operate and perform basic maintenance on ground support equipment.
   • Conduct pre-operation checks and report any equipment malfunctions or safety concerns.
6. Documentation and Reporting:
   • Complete and maintain accurate records of loading and unloading activities.
   • Report discrepancies, damages, or other issues related to cargo and baggage.
7. Customer Service:
   • Provide assistance and information to passengers and airline staff regarding the status of their baggage or cargo.
   • Address any concerns or issues related to the handling of items in a professional manner.
8. Problem Resolution:
   • Identify and address any issues with the loading and unloading process, including misrouted or damaged items.
   • Work collaboratively with other team members to ensure effective problem resolution.

Qualifications:

• Education: Intermediate
• Experience: Previous experience in a ramp services, baggage handling, or similar role is preferred.
• Skills:
  • Strong organizational and multitasking abilities.
  • Good communication and teamwork skills.
  • Ability to operate ground support equipment and handle cargo safely.
  • Basic understanding of weight and balance requirements for aircraft.