Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
Role
QPM is the process referent that will evaluate side effects coming from a process change designed by functional leaders. He/ She will have to be involved before implementing a new process to avoid negative impact on other functions.
Manage one or several streams to optimize the activity, develop the performance and/ or monitor cost & quality.
Responsibilities
- KPIs & Reporting (not accountable but responsible to support functions)
- Quality & Continuous Improvement
- Process Improvement Initiatives cross functional and functional
- Hand over to functional teams for achieved improvements
- Change Management Support
- Project Implementation & Agency Project Management
- Extended team of BEM at cluster/ country level
- Work closely with functional referent (kind of BPE)
- Cross domains / transversal Projects Management
- Agency alignment with Core Model
- 360deg. Review contribution and Action Plan tracking ownership
- Build business cases to validate new initiatives
- Challenge local processes to gain efficiency
- Focal POC within agency for all GBS projects to secure smooth implementation
- Be GM business partner and participate in weekly management meetings with Agency Management team
- Agency Data Quality Management
Qualification and Profile
Must have:
- Preferably MBA.
- May prefer relevant Liner working experience at Manager level in shipping industry.
- Experience of Work/ Team Management.
- Good knowledge of shipping, port/ country regulations, legal and customs regulations and market practice.
- Good communication and presentation skills in English (both writing and speaking).
- Good cammand of IT Tools, MS Office, Dashboard & Presentations.
Come along on CMA CGM’s adventure !