Job Description
Job Summary:
The Quality Assurance and Research Executive ensures the quality of products, processes, and services by implementing standards, conducting tests, and analyzing data. The role also involves researching to enhance product performance, identify market trends, and recommend improvements. This position supports the organization in maintaining compliance and driving continuous improvement initiatives.
Job Responsibilities:
- Develop and implement quality control standards and procedures.
- Conduct routine inspections and audits to ensure compliance with quality standards.
- Analyze defects and provide recommendations for corrective and preventive actions (CAPA).
- Collaborate with cross-functional teams to address quality issues and improve processes.
- Perform market and product research to identify trends and areas for innovation.
- Document quality reports and research findings for stakeholders.
- Stay updated on industry regulations and technological advancements related to quality and research.
Key Performance Indicators (KPIs):
- Timely resolution of quality issues
- Compliance with industry standards
- Number of successful research initiatives implemented
- Reduction in customer complaints related to quality
