Project Office Messenger

Background

Reforms and Innovation(R&I) in Government for High Performance (project) works under a cost sharing modality with the Ministry of Planning, Development and Special Initiatives.

The project aims at supporting the government in key governance reforms and innovation in the public sector for improved performance and service delivery, more transparent and accountable government institutions, improved
inter-provincial and inter departmental coordination and increased citizens’ satisfaction. The project also endeavors to strengthen the Planning ministry as a public sector think tank and technical advice providers
to the Cabinet Committee of Institutional Reforms (CCIR).

Under the overall guidance of National Project Manager, the Office Support Staff will be responsible to provide administrative support services including front office management, errands, office clerical duties, office logistics and organization. 

The Office Support Staff is required to demonstrate a client oriented approach, tact and ability to work with people of different national and cultural backgrounds.

Duties and Responsibilities

1. Deliver/distributes mail/messages within office and outside the office.
2. Serving of tea, refreshment in official meetings and official guests.
3. Cleaning & dusting of the office and office equipment and furniture on daily basis.
4. Report to Admin & Finance Associate for any damages and breakages in the premises; as well as provide assistance in repair and maintenance of office equipment.
5. Assist office staff in photocopies, mail distribution, binding of official documents.
6. Support Admin and Finance Associate in managing administrative tasks.
7.  Support the team in event management.
8. Performs other duties as assigned by supervisor.

COMPETENCIES

Core Competencies

1. Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
2. Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
3. Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
4. Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
5. Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
6. Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
7. Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Definition

• Displays gender sensitivity and promotes gender equality in all aspects of work
• Knowledge of systems for gender mainstreaming and ability to apply to strategic and/or practical situation

• Overall document (hard or electronic) management; registry and retention policy including storing and archiving

• Ability to ensure efficient inventory consolidation and management of assets, ensuring accuracy and validity of information.

Administration & Operations

• Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives

• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.
• Provide inputs to the development of customer service strategy.
• Look for ways to add value beyond clients' immediate requests.
• Ability to anticipate client's upcoming needs and concerns.

Min. Education requirements: Secondary Education(12 Grade) is required
Min. years of relevant work experience: Minimum 2 years of experience in performing office support services in
national or international organizations is required.
 

Required skills   Demonstrated knowledge of the thematic area 

Desired skills in addition to the competencies covered in the Competencies section:

• Experience in the basic use of computers and relevant office software packages (MS Word, Excel, etc.) and ability to use web-based management and electronic log, file and/or scheduling systems.
• Proven ability to handle multiple and competing priorities
• Ability to use office equipment (Photocopier, scanner, printer etc.)
• Proven ability to communicate and function effectively and independently in an international, multicultural environment is an asset.
• Experience in facilitating meetings and events.  

Required Language(s) Fluency in English and national language is required. Knowledge of local languages could be an asset

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. 

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. 

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam alert

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