Process Improvement Analyst

About Us:

CureMD excels in providing advanced tools and technologies that empower healthcare professionals to make informed decisions about patient care. Our state-of-the-art solutions harness the power of data analytics, artificial intelligence, and machine learning to analyze patient information, decipher patterns, and render actionable insights. These advanced technologies equip physicians with profound insights into each patient's health, enabling them to formulate precise diagnoses, implement highly effective treatment strategies, and deliver top-quality care with ease.

Job Overview:

Responsibilities include identifying improvement areas, implementing process enhancements, and monitoring their effectiveness. The specialist collaborates with teams to develop performance metrics, analyzes data for improvement opportunities, and communicates findings to management. They utilize DevOps data to create Power BI dashboards, conduct audits, and support best practice adoption. Strong knowledge of software processes and agile methodologies, proficiency in Microsoft Office and DevOps tools, and excellent communication and analytical skills.

Job Responsibilities:

• Identify and analyze areas of improvement across the organization.
• Create and execute process improvement initiatives, including documentation, process mapping, and training.
• Design metrics to track process performance and report progress to management.
• Collect and analyze performance data to identify trends, opportunities for improvement, and communicate findings and recommendations.
• Create Power BI dashboards using data from DevOps.
• Perform audits to ensure compliance with organizational standards and identify areas for improvement.
• Assist in implementing best practices and methodologies in project management, quality assurance, and resource management.
• Work with other departments, such as Software Engineering, Quality Assurance, and Product Management, to identify areas for improvement and implement best practices.
• Facilitate workshops to engage teams in identifying and implementing continuous improvement initiatives across projects and processes.

Qualifications:

• Bachelor's in Computer Science, Engineering, or a related field.
• Minimum 1 year of experience as an auditor or process improvement in the software industry with agile projects.
• Strong knowledge of software development processes, agile framework, quality assurance, project management, software audit practices, and industry best standards.
• Good communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Experience with DevOps and building Power BI dashboards.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Knowledge of ISO 9001, ISO 20000, and ISO 27001 is a plus.

Compensation and Benefits:

💰 Financial:

• Competitive salary and bi-annual bonus.
• Fast track and uncapped career growth for high performers.
• Company-sponsored vehicle financing (car and bike).
• Interest-free loans.
• Provident Fund: CureMD matches up to 8% of your base salary.

🏥 Health and Wellness:

• In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.
• Hospital treatment monitoring by company doctors.
• Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).
• Exclusive health benefits and discounts at top class clinics and labs.

🤝🏻 Supportive Workplace:

• Pick-up and drop-off services for female employees.
• In-house daycare facility.
• In-house gym and recreational area to unwind.

📚 Continued Learning:

• Company-sponsored trainings, workshops, development programs and retreats.
• Paid specialized trainings/certifications.