Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
- To screen calls; manage calendars; make travel, meeting and event arrangements.
- To type correspondence and ensure accuracy of grammar, composition and format.
- To handle incoming & outgoing calls according to hotel standards.
- To clear IN/OUT trays and mailbox for Hotel Manager and distribute to concerned.
- To ensures proper requisitioning and control of office supplies; follow-up on delivery of material & documents.
- To ensure all correspondence, faxes, messages, e-mails are responded in timely manner/disseminated accordingly.
- To translate documents from Arabic to English and English to Arabic when required.
- To prepare reports when required.
- To maintain document signature processes.
- To handle and follow up on assignments as assigned by superiors (incl. annual leaves, payroll, standard operating procedures, JDP, LQA, guest complaints, invoice monitoring, purchasing, etc.).
- To handle appointments concerning the management team; keeping track of their schedule and engagements.
- To co-ordinate with colleagues and representatives of other departments to ensure an efficient flow of communication.
- To take minutes during meetings as required; ensure to distribute minutes to all attendees/concerned.
- To remain confidential about all matters of such nature
Qualifications
- Diploma education
- Minimum 4years of secretarial experience with at least 2 years serving the senior management level
- Excellent reading, writing and oral proficiency in English language
- Good working knowledge of MS Excel, Word, & PowerPoint
Additional Information
Your experience and skills include:
- Relevant sales experience for 2-4 years in a similar role.
- Preferred experience in pre-opening hotels.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Highly responsible & reliable
- Excellent communication skills, both written and verbal required.
- Strong interpersonal and problem-solving abilities.
