Oracle Fusion, Delivery Management/Delivery Head/Pune/Hyderabad/Enterprise Technology:0000KCX4

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Delivery Head

In this role, you will:

• As Delivery Head of Oracle Fusion IT, the role holder will be responsible for the end-to-end service delivery of HSBC’s Oracle Fusion program, which operates as the bank’s primary Cost Ledger.
• Ensure the Fusion BoW, Fusion program goals and strategies are aligned with Fusion Service delivery work streams /disciplines and are delivered within timeliness and budget.
• Collaborate with the Transformation teams-Both Procurement and Finance to identify and meet stakeholder requirements.
• Build/Implement the relevant strategy, methodology and adopt the necessary tools and practices for Fusion IT delivery.
• Responsible for setting the vision and strategy, devising policies and standard operating procedures for Fusion service delivery teams.
• Responsible for ensuring the fusion value stream's processes are maturing, focusing on continuous improvement and the development of methods to evaluate, maintain and improve the quality of customer satisfaction.
• Working with external service providers/vendors to manage or evaluate their capability, monitor their performance, and ensure service level agreements are honoured where applicable.
• Provide the requisite IT support to the Fusion program’s design, build, test and implementations phases.
• Responsible for budget cost, headcount management and annual planning for Fusion IT and work along with Head of Fusion IT.
• The role holder will lead the various delivery teams within Fusion IT comprising of Fusion Leads and SMEs.
• He/She may also have line management responsibility for those leads/SMEs, including people management, performance management, resource management, and professional development.