Manager (Security Operations), Safety & Security

Manager (Security Operations), Safety & Security

Entity: Aga Khan University

Division: Safety & Security

Location: Karachi, Pakistan

Introduction to the Aga Khan University:

Chartered in 1983, Aga Khan University (AKU) is a private, autonomous, and self-governing international university with 13 teaching sites in 6 countries distributed across three continents. As an integral part of the Aga Khan Development Network, AKU provides higher education in several disciplines, carries out research pertinent to the countries in which it exists, and has campuses, programs, and/or teaching hospitals in Afghanistan, Kenya, Pakistan, Tanzania, Uganda, and the UK. As an international institution, AKU operates on the core principles of quality, relevance, impact, and access; and AKU is a model of academic excellence and an agent of social change

AKU is an equal opportunity employer and is committed to safeguarding and aims to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between all faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Job Role / Responsibilities:

Reporting to the Director, Safety & Security, you will be responsible to manage overall security operations by implementing the security programs for AKUH Stadium Road campus. The management of security program will include but not limited to Risk identification & development of mitigation plan to prevent losses. Supervision and training of security staff on the management plans, policies, and procedures and on security related subjects. Ensure secure environment through efficient deployment of security staff, effective access control and efficient traffic/parking management. Maintain close and cordial relationships with local, state and federal law enforcement and other related government agencies. 

• Plan and implementation of the Security Operations and strategies at the Stadium Road Campus, as envisaged in the AKU Security Management Program
• Manage and maintain an efficient and effective guard force in order to provide a secure environment at the Stadium Road Campus by ensuring an effective access / visitor and traffic control.
• Manage the Security Operation Section to ensure proper implementation of policy Directives/Orders of the Department on daily basis by taking rounds, inspection of records, weekly meetings and random checks.
• Carry out training need assessment, plan and supervise/conduct the training of the security force.
• Organizing the orientation training for 100% new staff and on the job/other specialized training on periodical basis and maintain the training records.
• Analyse, identify and update the security threat against AKU by carrying out risk analysis in collaboration with user department and take preventive measure to prevent losses.
• Plan and conduct an effective Security Awareness program for the AKU community and arrange In-Service Training of the personnel of the sensitive areas on an annual basis.
• To plan and arrange the general administration, ROTA system and leave program of the security staff.
• Assist Director, Safety & Security in developing / updating of Security Management plan, policies and procedure in accordance with JCIA and other accrediting standards/authorities.
• Plan and supervise the Electronic Security System (CCTV/Access Control System) efforts and other operational equipment, which include lock and key system at AKU campus by physical examination and routine inspection of facilities and record.
• Liaise and coordinate with AKU Faculty / Staff and outside security / law enforcement agencies on all security matters on a regular basis through visits meeting and contact.
• Keep the Director, Safety and Security informed/updated on all the operational and administrative matters of Security Operations section.
• Manage and maintain an efficient/competent Emergency Response Team (ERT) to respond to security emergencies through training and accountability
• On behalf of Director, Safety and Security, provide security related advice to AKU personnel whenever required/requested.
• Be prepared to take over the responsibilities of Assistant Manager/Manager Security Investigations on required basis.
• Serving as an advisor to the Director in the execution of safety and security responsibilities in accordance with the government regulations.
• Maintaining relationships with local, state and federal law enforcement and other related government agencies.
• Ensuring a 24 hour response to all security related incidents throughout the campus.
• Liaising with external agencies e.g. Army, Police, Intelligence and Civil Administration for Law & Order information and outside assistance.
• Develop and execute system, policies and procedure for the protection of stores / equipment, protection of High Risk patient and protection of Staff, Visitors / VIPs.
• Responsible for provision of security coverage to all construction related activities / construction sites at AKU campus.

• Graduate / Master’s preferred; Trained in military academy with specialization in intelligence or related courses including investigation techniques.
• Minimum 15 years of military experience.
• Minimum 4-5 years of relevant experience in a similar capacity, preferably in a large security organization/ corporate sector.
• Thorough knowledge of protection of life and property in terms of safety and security.
• Able to define security measures in relation to specific situation analysis.
• Excellent leadership and presentation skills.
• Excellent interpersonal skills; have acumen for interviews and investigations.
• A motivated team player; able to lead team by example.
• Ability to work effectively under pressure.
• Ability to communicate effectively both verbally and in writing.
• Proficiency in English language; knowledge of other regional/ local languages will be considered an additional advantage.
• Proficiency in computer skills