Description :
Manage and nurture relationships with existing clients, ensuring high levels of customer satisfaction.
Identify new business opportunities and drive revenue growth through upselling and cross-selling.
Develop and execute account management strategies aligned with business goals.
Serve as the primary point of contact for key clients, addressing inquiries, issues, and concerns in a timely manner.
Work closely with internal teams (sales, technical, customer support) to ensure seamless service delivery.
Negotiate contracts and agreements to maximize profit while ensuring customer retention.
Requirements
Manage and nurture relationships with existing clients, ensuring high levels of customer satisfaction.
Identify new business opportunities and drive revenue growth through upselling and cross-selling.
Develop and execute account management strategies aligned with business goals.
Serve as the primary point of contact for key clients, addressing inquiries, issues, and concerns in a timely manner.
Work closely with internal teams (sales, technical, customer support) to ensure seamless service delivery.
Negotiate contracts and agreements to maximize profit while ensuring customer retention.
Benefits
Manage and nurture relationships with existing clients, ensuring high levels of customer satisfaction.
Identify new business opportunities and drive revenue growth through upselling and cross-selling.
Develop and execute account management strategies aligned with business goals.
Serve as the primary point of contact for key clients, addressing inquiries, issues, and concerns in a timely manner.
Work closely with internal teams (sales, technical, customer support) to ensure seamless service delivery.
Negotiate contracts and agreements to maximize profit while ensuring customer retention.