Job Description
Company Description
We are committed to providing an exceptional and transformative spa experience for our guests.
Our world-class facilities and dedicated team are at the forefront of offering luxurious treatments and wellness services.
Job Description
- Oversee and provide strategic direction for Food & Beverage, Front Office, Housekeeping, and Security operations, ensuring top-tier guest satisfaction and service excellence.
- Drive brand audits, guest satisfaction, and operational efficiency while identifying market trends and maintaining competitiveness.
- Establish a performance-driven culture aligned with business objectives and stakeholder interests, including guests, employees, owners, and Accor.
- Act as a strategic advisor across departments, contributing to goal-setting and business improvements while managing short- and long-term financial objectives.
- Develop strong relationships with internal and external stakeholders, championing Movenpick and Accor culture and values.
- Stay updated on industry trends and market dynamics, ensuring continuous improvement and innovation in operations.
Qualifications
- Strong leadership and analytical skills with experience in performance management
- Excellent communication and problem-solving abilities
- In-depth knowledge of hospitality industry trends and best practices
- Customer-focused mindset with commitment to exceptional guest experiences
- Proficiency in relevant software and ability to adapt in a dynamic environment
- Fluency in English; additional languages beneficial
