Manager, Human Resources
Entity: Aga Khan University
Location: Karachi
Introduction to the Aga Khan University:
Chartered in 1983, Aga Khan University (AKU) is a private, autonomous, and self-governing international university with 13 teaching sites in 6 countries distributed across three continents. As an integral part of the Aga Khan Development Network, AKU provides higher education in several disciplines, carries out research pertinent to the countries in which it exists and has campuses, programs and/or teaching hospitals in Afghanistan, Kenya, Pakistan, Tanzania, Uganda, and the UK. As an international institution, AKU operates on the core principles of quality, relevance, impact, and access; and AKU is a model of academic excellence and an agent of social change.
As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.
Job Roles / Responsibilities:
You are responsible to partner with the entity heads and managers to provide advice in HR related matters, deliver business-centric HR solutions and support to your assigned business units. You will collaborate with HR Centers of Expertise (CoE) to identify improvements in current services and capabilities based on regular feedback from the business areas.
You will be responsible to:
- Acting as the main point of contact for business heads and managers proactively engaging with the stakeholders to consult them on HR related matters.
- Managing the monthly business meetings plan with assigned business stakeholders.
- Proactively identifying business needs (e.g. learning, employee engagement actions, feedback for improvements) for respective areas and sharing insights with HR CoEs.
- Contacting and engaging positively with CoEs to align best practices, HR solutions and delivery.
- Providing guidance and input on business unit structures, workforce planning and succession planning to ensure business units have the appropriate skills and capabilities to deliver their objectives.
- Liaising with respective CoEs to ensure the development of necessary dashboards and availability of timely business information.
- Liaising with respective CoEs to provide advice on performance management to entity heads and managers (e.g. coaching, counselling and career development).
- Coordinating and supporting employee engagement initiatives on ground
- Working closely with line management and employees to improve work relationships, building morale, and increasing productivity and retention
- Engaging and building effective working relationships with other Business Partners within and across your own business area
- Identifying and discussing performance issues with managers and coordinating with HR Delivery Specialists to address any issues including disciplinary actions
- Maintaining a list of critical positions for the availability of potential candidate pool
- Providing support to business units to manage HR-related matters alongside employee lifecycle (e.g. onboarding new hires, learning strategy)
- Preparing/delivering presentations to the respective assigned areas as and when required
- Maintaining in-depth knowledge of legal requirements related to day-to-day management of employees
Requirements:
You must have:
- Master's degree in Business Administration or Psychology or equivalent
- At least eight to ten years of proven track record of providing strong HR business partnering or relevant HR management experience with a focus on workforce planning, performance management and employee relations. HR experience within higher education will be preferred.
- Demonstrate knowledge of local employment regulations and practices
- Excellent verbal and written communication skills in English
- Good financial skills with the ability to analyse numbers to facilitate decision making
- Strong negotiation skills.
- Ability to compare contrasting information, patterns, and behaviors, and analyze the impact of recommended actions.
- Ability to work independently and under pressure.
- Ability to develop and maintain relationships with people at all levels.
- Ability to work with people from a variety of disciplines and backgrounds
- Proficiency in MS Office.
- Ability to identify and plan activities that will result in overall improvement of services.
Comprehensive employment reference checks will be conducted.
