Lead Performance QC

The pandas have embarked on an inspiring journey to serve “Meal for Every Table.” This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table. 

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a “Lead Performance QC” and play your part in the “QCommerce Domain.” 

On this journey, you will report to “Director, QCommerce”.

• Drive robust business management processes like daily cadence, weekly business reviews, monthly business reviews, forecasting and planning activities to drive business growth.
• Tracking and analysis of all financial variables, including providing business commentary monthly, quarterly, and on an ad hoc basis.
• Regularly monitor & analyze data against growth metrics to identify key opportunities to improve KPI performance, increase scale, and enhance efficiency of marketing spend.
• Analyze sessions, page views, orders, reorder rates and conversion metrics for customers and propose how to get new customers and retain customers for QCommerce.
• Lead exploratory data analysis projects to achieve a better understanding of customer lifestyle and behavior to help discover untapped areas of growth and optimization.
• Work on multiple projects with global and regional Headquarters of foodpanda on process improvements, dashboards, analytics in driving the business in the best way possible.
• Manage end-to-end projects; identify issues, gather information from various sources, analyze data, interpret patterns and trends, build models, give recommendations, and create insightful automated reports.
• Be a steward of good data practices - robust documentation, versioning, play booking, processes, and knowledge sharing.

• At least a bachelor’s degree in Statistics, Mathematics, Computer Science, Business, or any other analytical field.
• Minimum 8 years of relevant working experience.
• Proven business sense, with a good foundation in basic financial and business strategy principles
• Work experience in a financial analysis, planning, or budgeting role is a plus
• Analytical mind and business acumen with the ability to work with large amounts of data to discover patterns and trends and form conclusions based on findings.
• Must be extremely detailed oriented and have a problem-solving attitude
• Excellent analytical skills, independent thinking, data-oriented, and knowledge of analytics tools required (SQL, Excel, Looker Studio).
• Ability to work in a collaborative and cooperative team setting, with numerous interactions with internal and external customers.
• Proven presentation and storytelling skills, personal impact, and confidence to lead meetings, and presentations
• Strong communication skills to translate data-specific issues, impacts, and interpret requirements across multiple teams and stakeholders.
• Quick learner and proven ability to handle multiple projects concurrently.
• High integrity and work ethic.
• Team player with an ability to function effectively in a dynamic, fast-paced environment

What does your playfield look like?  

• We work in a flexible but fast paced environment.
• We start and end with customers to deliver exceptional service.
• We love to innovate, prioritize, decide, and deliver. 
• We love what we do, and we don’t rest until our targets are achieved.. So if you’re also someone who is driven until the dream is achieved, come join us.