IT Support

We Are Hiring for IT Support

Job Responsibilities:

• Provide first-level technical support to end-users for hardware, software, and network-related issues.
• Troubleshoot and resolve basic IT issues, including connectivity problems, software errors, and hardware malfunctions.
• Assist in the installation and configuration of computer systems, printers, and network devices.
• Log and track support requests to ensure timely resolution.
• Assist with system updates, backups, and basic network monitoring tasks.
• Provide support for Microsoft Office applications and common operating systems (Windows, macOS, Linux).

Experience: 0-6 months of relevant IT support or help desk experience

Requirements:

• Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
• Strong problem-solving and troubleshooting skills.
• Familiarity with Windows, Linux, and macOS operating systems.
• Good communication skills and the ability to work in a team environment.
• Eagerness to learn and grow in the IT field.