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Job Description

Gather Application Services Requirements by studying information needs; conferring with key-


users; studying systems flow, data usage and work processes; investigating problem areas.


· Conduct Fit-Gap Analysis and map the Business process / Business requirement of client into


Hyperion Applications


· Facilitate and actively participate in all phases of the Implementation cycle, to include


Requirements Analysis, System Design & Development, Testing, and Implementation


· Assist Business Users in mapping and streamlining business practices to implement various


HYPERION modules, using standardized implementation methodology including reports


specification development (such as HFM, FDMEE, HFR) and deployment


· Assist, coach, and mentor other engagement team members on issues they may encounter in the


design and implementation of solutions.


· Responsible for developing and adhering to engagement team project standards to ensure the


delivery of quality deliverables.


· Actively participate in the troubleshooting, system maintenance and support activities.


· Develop and document business process manuals to streamline/ standardize business processes


within the HYPERION Modules.


· Work on tasks related to solution enhancements and implementation projects, solution rollouts,


testing and end-user training


· Examine potential areas for Service Improvement and raise proposals with the HYPERION


Applications Services Manager/ Team Leader


· Interact with internal teams and MDCBMS Clients to trouble shoot and resolve complex problems


· Maintain application monitoring, performance tuning and testing


· Provide input to administering and maintaining all production and internal environments


· Follow appropriate departmental and company procedures and policies (i.e. change control,


security and auditing, release, configuration, problem and incident management). · Maintain good working relationships with Application Key-Users and End-users. · Provide timely and expert advice on emerging trends and issues affecting Service Delivery and Support. · Contribute to the release process for applications services and end user support · Work closely with other Application Services Team and development teams when necessary to create solutions that are cohesive and functional. · Show flexibility to respond to the changing needs of BMS and clients


Job Details

Job Location
Hyderabad Pakistan
Company Industry
Other Business Support Services
Company Type
Unspecified
Employment Type
Unspecified
Monthly Salary Range
Unspecified
Number of Vacancies
Unspecified

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