Manage, develop and enhance portfolio of EOS & POS products through continuous market research and emerging opportunities.
Strategize for success of assigned portfolio through tailored delivery platforms and capable, trained and motivated resources.
Set budgets and inspirational performance targets for all products, monitor progress and ensure achievement of targets.
Meet all reporting expectations and decided turnaround times of all customers and stakeholders as per SLAs/contracts.
Ensure efficient and seamless service delivery with a strict compliance of established SOPs and service standards.
Education and Experience Criteria
BBA/BS/MBA/MPM/MS
10+ years' experience
Essential Technical Skills
Systems Implementation
Financial Competence
Process planning, design, reengineering