Female Supervisor, Hostel (Off-Campus)

Female Supervisor, Hostel (Off-Campus)

Entity: Aga Khan University

Location: Karachi, Pakistan

Introduction:

Female Hostel Supervisor will be overall in charge of Off-campus Female Hostel where she will be required to stay 48 hours and will be offered next 48 hours off during the week. She will ensure discipline and upkeep in the hostel. In her performance of duties, she will be assisted by housekeeper, house boy and security guard. She may be required to perform supervisor duty in rotation in on-campus hostel when students in the hostel will be on long leave.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Aga Khan University invites applications for the position of Supervisor (Off Campus) in the Female Hostel.

Responsibilities:

You will be responsible for:

• assisting Manager University Residences in looking after Off-campus Female Hostel and supervising overall activities of the hostel;
• taking care of female students residing in the female hostel and resolve their day to day issues;
• ensuring safe stay of students in hostel, supervisor will keep all require emergency medications available in hostel and will maintain their record accordingly;
• ensuring daily round of  students room to ensure that students has kept all personal belongings under locked & key while leaving hostel;
• supervising housekeeping staff to ensure that overall hostel premises are kept neat and clean;
• ensuring complete information has been provided face to face while  handing and taking over during shift changes;
• ensuring students do not leave hostel premises unauthorized and uninformed, and in and out timings are recorded in the record register;
• ensuring that hostel facilities are not misused/ damaged;
• keeping record of daily activities/events and any incident in the hostel;
• keeping record of all complaints made by students and follow up with the Off-campuses Coordinator for corrective measures;
• maintaining an up to date record of all data including hostel occupancy ,student’s health visits, maintenance complain and students record while they are on leave;
• preparing hostels for accommodating new students before the start of academic calendar;
• conducting surprise checks of students rooms for any illegal and unauthorized activity taking place in the room or employing unauthorized electrical appliances in the rooms;
• accompanying students if an outdoor activity is officially organized for the students.

Requirements:

You should have:

• at least Intermediate, graduate will be preferred;
• 3-5 years of working experience in an administrative position, having supervisory role in the hospitality industry or hostels. An academic environment experience or health background will be considered as an advantage;
• understanding of and ability to communicate with young people with diverse backgrounds;
• high level of tolerance and a calm disposition to be able to deal with difficult and challenging people;
• good listening skills and ability to establish positive rapport with students;
• good administrative and organizational skills and ability to resolve administrative problems;
• hands on experience of workload management and ability to meet timelines under pressure;
• good public dealing ability;
• ability to use computer and common use software like MS Office, Internet etc;
• ability to handle shift work and perform extra duties as and when require.

Comprehensive employment reference checks will be conducted.