Job Description
Some careers shine brighter than others.If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.In this role, you will:Demonstrate analytical and problem management skills.Able to handle crisis calls for any Production Issues and provide resolutions in a timely manner to recover services and reduce the RTO & able to work in 24*7 environment along with providing on call support and support on weekends.Pro-active person who anticipates issues, conflicts, problems and puts into place effective strategies to manage these Act as the highest level of technical escalation for production issues encountered and Provide assistance in reviewing performance and provide solution/resolution.
