Job Description
.We are looking for someone with a strong technical foundation in identity governance, access certification, and lifecycle management, with a customer-service mindset to help drive efficient IAM operations. This role will be part of our newly established 2L Identity Operations team, responsible for supporting over 45+ application IDs, handling lifecycle management, facilitating Quarterly User Access Reviews (QUAR) via SailPoint, and providing operational support for authentication, authorization, and access governance. Local Time Zone – May need to be adjusted to overlap with 3-4 hours PST
Responsibilities:
- Provide second-line support for identity and access issues across Okta, Active Directory, SailPoint, and other IAM platforms.
- Work closely with application teams, business partners, and security teams to troubleshoot IAM-related issues.
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Facilitate and operationalize access certification (QUAR)processes using SailPoint.
- Own and optimize lifecycle management processes, ensuring seamless onboarding, offboarding, and access transitions.
- Collaborate with IAM engineers to automate identity-related tasks using scripting and integrations.
- Support audits and compliance initiatives, ensuring alignment with PCI, SOX, and other regulatory requirements.
- Participate in an on-call rotation for critical IAM incidents and troubleshooting.
- Document processes, operational workflows, and standard operating procedures.
Requirements:
- Authentication and Authorization, Identity, Active Directory, Okta, EntraID, SAML, Windows Server Administration, Group Policy, Identity Provisioning and Lifecycle and best practices, IdentityNow
- Software Development Languages PowerShell, Java, Python, Scripting languages
- 3+ years of IAM experience with expertise in identity governance, lifecycle management, and access certification (SailPoint IdentityNow or similar IAM tools).
- Hands-on experience with Active Directory, LDAP, and group policy management.
- Working knowledge of authentication protocols (SAML, OIDC, OAuth, SCIM).
- Experience troubleshooting identity-related issues across multiple platforms, including Okta, Active Directory, and SailPoint.
- Familiarity with cloud environments and IAM within AWS, GCP, or Azure.
- Scripting and automation skills in PowerShell, Python, or JavaScript.
- Strong analytical, problem-solving, and collaboration skills.
- A passion for delivering high-quality support, reducing operational friction, and improving IAM processes
We have a global team of amazing individuals working on highly innovative enterprise projects & products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast growth fintech, and multiple Silicon Valley startups.
What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM) and ISO 14001:2015 (EMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.
People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.
To know more about Confiz Limited, visit https://www.linkedin.com/company/confiz/
