Digital Marketing Operations Manager

Job Title: Digital Marketing Operations Manager
Position Type: Full-Time, Remote
Time Zone: EST

About Pavago

We are looking for a highly organized and detail-oriented Digital Marketing Operations Manager to support our client's leadership team. This role is crucial in overseeing operational execution, ensuring efficiency across multiple company functions, and maintaining seamless daily operations. The ideal candidate will have a strong background in operations and management within a Digital Marketing, SEO, or SaaS company. If you thrive in a fast-paced environment, excel at multitasking, and can drive operational excellence with minimal guidance, we want to hear from you!

Responsibilities:

• Operational Execution & Management: Oversee and execute operational strategies to optimize efficiency across various company functions. Ensure seamless execution of business processes.
• Scheduling & Calendar Management: Efficiently organize meetings, appointments, and schedules to optimize the executive team's time.
• Email & Communication Management: Monitor, prioritize, and respond to emails on behalf of the team, ensuring prompt and accurate communication with clients and internal stakeholders.
• Administrative Support & Coordination: Handle ad-hoc administrative tasks such as credit card management, tracking expenses, and other operational duties as required.
• Task Prioritization & Project Coordination: Assist in managing ongoing projects, following up on deadlines, and ensuring timely completion of assigned tasks.
• Cross-Functional Collaboration: Work closely with different departments, ensuring alignment and execution of company-wide initiatives.
• Ad-Hoc Support: Take initiative to identify and resolve operational challenges independently, ensuring the smooth functioning of day-to-day activities.

What Makes You a Perfect Fit

• Operational & Management Experience: Minimum of 2 years in an operational management role, ideally overseeing multiple company functions. Experience in Digital Marketing, SEO, or SaaS is required.
• Attention to Detail: Strong ability to manage multiple tasks without missing deadlines.
• Organizational Skills: Proven ability to prioritize tasks, manage schedules, and ensure efficient time management.
• Communication Proficiency: Excellent verbal and written communication skills for effective email management and client interactions.
• Problem-Solving Mindset: Ability to handle ad-hoc tasks and find creative solutions to operational challenges.
• Self-Starter: Capable of working independently with minimal supervision and taking the initiative to streamline operations.
• Marketing Background: Knowledge of marketing tools such as Canva is a plus.

Requirement

• Experience: 4+ years in an executive assistant, operations manager, or administrative leadership role. Management experience is required.
• Industry Experience: Prior experience in Digital Marketing, SEO, or SaaS is a must.
• Tech Savvy: Proficiency in using tools like Google Workspace, Slack, and task management software.
• Detail-Oriented: Demonstrated ability to handle multiple tasks with a high level of accuracy and efficiency.
• Time Management: Ability to prioritize tasks effectively and manage schedules efficiently.

What Does Your Typical Day Looks Like?

You will start your day by organizing the executive team's calendar, prioritizing emails, and responding to urgent requests. Throughout the day, you will manage various operational and administrative tasks, coordinate with multiple departments, and handle ad-hoc assignments. Your focus will be on ensuring efficient execution of business processes, supporting leadership, and maintaining seamless communication across the organization.

Interview Process:

• Initial Phone Call: A brief conversation to assess your experience with scheduling, coordination, and operational management.
• Video Interview: A detailed discussion on your approach to handling ad-hoc tasks, team coordination, and strategic execution.
• Final Interview: A meeting with senior management to align expectations and review your problem-solving abilities.
• Background Checks: Verification of references and past experiences.

Apply Now

If you are an experienced operations leader with a strong background in management and execution within Digital Marketing, SEO, or SaaS, we invite you to join our client's team. Apply now and take the next step in your career!