Job Description
Interwood Mobel is searching for a passionate and skilled Design Consultant KDW (Kitchens, Doors, and Wardrobes) to join our team. In this role, you will be responsible for providing expert design guidance and innovative solutions tailored to our clients' needs in kitchen, door, and wardrobe projects. You will work closely with customers from the initial design phase through to the installation process, ensuring exceptional service and satisfaction.
Key Responsibilities: - Engage with customers through each project stage, from initial site measurement to final installation.
- Create customized 3D designs (IMOS) as per customer profiling and presentations to effectively convey design concepts to clients.
- Coordinate site verification and oversee installation processes to ensure quality and design accuracy as per site verification, point marking, PDI, and installation.
- Build and maintain strong relationships with clients, architects, and contractors to facilitate smooth project execution.
- Visit the customer’s site at three stages i.e. before designing their proposal, during installation, and after installation.
- Achieve the assigned sales targets and maintaining, at all times, the updated KDW opportunity matrix.
- Coordinate with architects/contractors of our client's pending civil work, if any.
- Process client quotation/orders as per approved terms & conditions signed by the customer and ensure the final drawings and cost summaries are properly discussed and are signed off by clients.
- Follow up with the technical team for quotations, orders, and timely revisions.
- Review the quotations and drawings which are developed by the technical department and dispatching the hard copy of the order to the factory.
- Manage display ensuring that the display is in proper condition.
- Align a visit for a new lead/BD. Regular visit in field to generate sales.
- Emailed progress report to the client/architect every 15 days, from the start of the project until its completion.
- Follow all the SOPs related to KDW & retail sales.
