established service level agreements. Customer Service Associate will perform first ... a solution. The Tier 1 agent will utilize appropriate escalation processes ...
Team- The Coinbase Customer Experience (CX) organization is on ... most trusted and value added customer support in Web3. Our team is ... dedicated to eliminating customer...
place to be. As a Customer Support Supervisor, your primary role will ... to manage a team of customer support agents. You will be responsible ... systems is essential for tracking agent...
to manage a team of customer support agents. You will be responsible ... processes and workflows, collaborating across customer experience teams as needed. As ...