Job Description
Job Title: Customer Sales Representative
Location: DHA Phase 1, Lahore
Job Timings: 4 PM to 1 AM or 5 PM to 2 AM
Job Description:
We are seeking a motivated and dynamic Customer Sales Representative to join our team. In this role, you will be responsible for managing leads generated through our website and providing exceptional customer support throughout the sales process.
Key Responsibilities:
- Lead Management:
- Utilize our CRM system to track and manage leads submitted by customers through our website forms.
- Sales Calls:
- Make outbound calls to potential customers, presenting our services and closing sales over the phone.
- Customer Support:
- Provide ongoing support to customers post-sale, addressing any issues or inquiries related to their trips and ensuring a smooth experience from start to finish.
- Collaboration:
- Work closely with the sales and customer service teams to ensure all customer needs are met and maintain high levels of customer satisfaction.
Qualifications:
- Excellent communication and interpersonal skills
- Strong sales abilities and a customer-focused approach
- Experience with CRM systems is a plus
- Ability to work independently and as part of a team
- Availability to work the specified hours
Skills
Communication Skills:
- Excellent verbal and written communication skills to engage effectively with customers.
Sales Acumen:
- Strong persuasive skills and the ability to close sales over the phone.
Customer Service Orientation:
- A proactive approach to addressing customer needs and resolving issues promptly.
Problem-Solving Skills:
- Ability to identify customer challenges and provide effective solutions.
Time Management:
- Strong organizational skills to manage multiple leads and tasks efficiently.
Technical Proficiency:
- Familiarity with CRM systems and basic computer applications.
Adaptability:
- Ability to adjust to changing customer needs and work in a fast-paced environment.
Team Collaboration:
- Willingness to work collaboratively with sales and support teams to enhance customer experiences.
Active Listening:
- Ability to listen attentively to customers and understand their needs.
Resilience:
- Capability to handle rejection and stay motivated in a sales-driven environment.
Job Details
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Job Location
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Lahore Pakistan
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Company Industry
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Software Development
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Company Type
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Unspecified
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Job Role
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Sales
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Employment Type
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Full Time Employee
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Monthly Salary Range
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$0 - $500
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Number of Vacancies
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3
Preferred Candidate
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Years of Experience
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Min: 1 Max: 4
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Gender
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Female
