Customer Care Engineer

Work Schedule

Environmental Conditions

Job Description

Are you seeking a customer service role where you can have a positive impact? Thermo Fisher Scientific Inc. is searching for a highly motivated individual with strong work behaviors to join our team as a Customer Care Engineer. As a global leader in the field, Thermo Fisher Scientific is committed to empowering our customers to promote a healthier, cleaner, and safer world.

• Provide exceptional customer service and technical support to ensure customer satisfaction
• Collaborate with customers to determine their needs and successfully implement solutions
• Conduct flawless troubleshooting and diagnostics to resolve technical issues
• Compete in a fast-paced environment to meet and exceed customer expectations
• Work closely with cross-functional teams to drive continuous improvement and enhance customer experience

• Proven experience in a customer service or technical support role
• Ambitious with a strong drive to deliver world-class service
• Strong communication skills and the ability to establish rapport with customers
• Ability to strictly adhere to company policies and procedures
• Excellent problem-solving skills and the ability to determine root causes of issues
• candidate to be graduate in Instrumentation/ electronics background

Join our diverse and inclusive team at Thermo Fisher Scientific, where we value the unique experiences, backgrounds, and perspectives of our colleagues. We are an equal opportunity employer and strive to create an environment where everyone feels valued and respected.

If you require any accommodations during the job application process, we offer accessibility services for individuals with disabilities. Please contact us at 1-855-471-2255 to request assistance or accommodations.

Don't miss out on this exciting opportunity to grow your career in a dynamic and innovative company. Apply today at http://jobs.thermofisher.com and #StartYourStory with Thermo Fisher Scientific.