Credit Controller

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our mission to change the way the world snacks. Make It Possible.

You will handle the daily management of accounts receivables activity against collections strategies, worklists and priorities. You will work to minimize overdue invoice balances, cash application to customer accounts and processing claims/deductions.

How you will contribute

You will:

• Proactively execute cash collection in line with payment terms and process flows your respective accounts and prompt retrospective chasing of overdue invoices in line with targets.
• Ensure processes are followed to facilitate effective processing of deductions.
• Communicate in a timely manner and work with appropriate functions to ensure deductions are cleared or recovered.
• Ensure prompt reconciliation of credits with deductions.
• Partner with sales to manage their accounts ledger and debt.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Experience in accounts receivable or with a background in finance
• Excellent knowledge of SAP and a very good knowledge of MS Office (Excel)
• Good communication and teamwork skills
• Good analytical mindset with attention to detail
• Able to understand the wider business context

More about this role

Job Description

• Monitor and manage the credit control processes, ensuring adherence to company policies and procedures.
• Evaluate and assess the creditworthiness of new and existing customers through financial analysis, credit checks and payment history review.
• Set appropriate credit limits for customers based on risk assessment and maintain accurate credit files and records.
• Monitor customer accounts to ensure timely payments and address any payment delays or discrepancies promptly.
• Engage with customers to establish payment plans, negotiate payment terms and resolve billing inquiries or disputes.
• Develop and implement strategies to minimize late or non-payment by customers, including initiating collection actions and negotiating payment plans.
• Generate regular reports on accounts receivable, collections and credit risk to management, highlighting areas of concern or improvement opportunities.
• Responsible for yearly Target setting & reporting the monthly target v actual to the senior management
• Stay updated on industry trends and best practices related to credit control and propose process enhancements or system improvements when necessary.
• Maintain strong relationships with customers, providing excellent customer service and addressing their queries or concerns related to credit matter

Objective of the Role

• Establishing credit limits and evaluating the creditworthiness of customers.
• Develop and implement effective credit control policies and procedures to minimize credit risk and improve collection efficiency.
• Managing credit and receivable accounts to contribute to the organization’s overall financial stability and profitability.
• Monitoring credit exposure and minimizing bad debt risks at the organization.
• Assisting in collecting delinquent accounts and applying strategies to encourage timely payments.
• Maintaining positive relationships with customers, while effectively mitigating credit risks and ensuring timely collections.
• Conduct regular credit reviews and reassess credit limits based on payment history and changes in creditworthiness.

Required skills and qualifications

• A bachelor’s degree in finance, accounting, or a related field.
• 3+ years of experience in relevant field.
• Proficiency in using MS Excel, SAP
• Excellent analytical skills with the ability to evaluate financial information, perform risk assessments and make informed credit decisions.
• Ability to implement accounting principles and practices effectively. 
• Exceptional attention to detail and accuracy in data entry and documentation.
• Outstanding communication and negotiation skills, with the ability to build rapport and effectively resolve conflicts.
• Coordinating with other departments such as sales, customer service and finance to handle all credit-related matters appropriately.

No Relocation support availableBusiness Unit SummaryMondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. 

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job TypeRegularCredit & Collections Management (BTC)Customer Service & Logistics