Coordinator, Community Health Sciences

Introduction

Aga Khan University's (AKU) Department of Community Health Sciences (CHS) is a preeminent public health institution in the country. The vision of the Chancellor set the direction for the University to take a lead in community development and the creation of an innovative curriculum that emphasizes a balance between patient care and population health. Over the past several decades, CHS has played a major role in leading the development of national level primary health care, public health practice, health systems through evidence-based approach. CHS has established successful models in urban and rural settings in Pakistan emphasizing empowerment - building on the strengths of communities. As part of an international university, CHS collaborates in a global network of outstanding research and teaching institutions including AKU affiliates in East Africa and Central Asia.

CHS has five major sections – Epidemiology & Biostatistics, Health Policy & Management, Population & Reproductive Health, Environmental-Occupational Health & Climate Change, and Non-Communicable Diseases & Mental Health.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Aga Khan University invites applications for the position of Coordinator in the Department of Community Health Sciences.

Responsibilities

You will be responsible to provide overall administrative support to the Program Director for Master in Healthcare Management (MSHM) Program. S/he will be responsible for overall logistical arrangements for program’s in-person and online teaching activities including clerkship and thesis/hospital project. S/he will also be involved in providing administrative support to the program in terms of arranging program committee meetings, recording minutes and following up on rolling action list. The incumbent will provide logistic support to fulltime, sessional & visiting faculty members for their teaching assignment. S/he will be responsible for admission process including compilation of admission results, scheduling of interviews, students’ onboarding and other necessary activities. The incumbent will E-circulate information prepared by the Office of the Registrar regarding the Master program’s admission and Standalone courses to the potential target audience.

You will be responsible to:

• coordinate strategic planning and technical committee meetings
• provide administrative support in developing and maintaining linkages with secondary and tertiary care hospitals in Pakistan and other regional countries
• provide all logistical arrangements for the program’s academic requirements during face-to-face and online sessions throughout the semesters 
• coordinate the admissions process for the Master’s programs offered by the department
• organize logistical arrangements for in-person and online teaching activities, clerkships, hospital project, orientation week and assist the Program Director and faculty
• develop and maintain databases for all program-related information and maintain records of all course materials, files, and documents for old and new semesters
• coordinate with the Office of the Registrar regarding student registration, physical examinations, and memberships at various University units. Facilitate students with routine administrative matters
• assist in printing and uploading course materials and documents on the Virtual Learning Environment (VLE)
• serve as the focal point for student communication regarding monthly teaching schedules and assignments and handle program-related correspondence with stakeholders within and outside the University
• arrange admission interviews for program faculty and assist in preparing and maintaining alumni records and contacts
• prepare semester and examination review schedules for timely dissemination and respond to program-related correspondence according to the guidance of the Program Director/Manager
• coordinate program committee meetings, record minutes, and disseminate decisions and information to concerned officials
• assist faculty in preparing presentations, lectures and exam invigilation
• coordinate with sessional and visiting faculty members regarding their teaching assignments and class schedules
• collect and maintain records of students’ feedback using the prescribed online teaching evaluation forms and ensure accuracy and adherence to timelines for all teaching and learning activities
• coordinate Student Evaluation of Teaching (SET) with the relevant office and assist faculty with accessing their evaluations
• develop network and linkages with relevant academic and healthcare institutions for mutually beneficial collaboration
• assist in preparing documents, reports, and materials for the Network of Quality Teaching and Learning (QTL_Net), Higher Education Commission (HEC), and other relevant offices
• assist students with DRC submissions and coordinate with relevant offices
• assist in compiling reports for the Higher Education Commission, QTL, and other committees and provide required data to the program office as needed.

Requirements

You should have:

• a minimum of Bachelor’s degree, preferably majors in Information Technology or Marketing
• a minimum of two to three years' of related experience in an academic setting / university, preference will be given to those who have experience of hybrid mode of teaching & learning
• excellent IT skills with experience of handling software related to academic work
• good communication and interpersonal skills;
• proficient in using Microsoft Office, knowledge of relational Database will be an asset;
• ability to deal with sensitive student matters and can maintain confidentiality;
• fluency in written and spoken English and Urdu;
• ability to work independently and in a team setting;
• ability to meet strict deadlines;
• ability to prioritize tasks efficiently
• good customer-orientation
• commitment to work on Saturdays, with one weekday off in lieu
• have basic information technology skills.

Comprehensive employment reference checks will be conducted.