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Job Description

Compliance, Conduct and Operational Risk - Central PMO: Compliance Risk Management Analyst


JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/. 


Compliance, Conduct and Operational Risk (CCOR) plays a critical role in the successful execution of the firm's Compliance, Conduct and Operational Risk mission.  The CCOR function ensures the development and maintenance of a strong controls culture, by developing and maintaining a program infrastructure that identifies, measures, and monitors Compliance, Conduct and Operational Risk adherence. CCOR works closely with Business, Controls, Legal, Risk, Compliance and Audit functions to provide expertise on risk matters, assess and measure related risks, and monitor and test the adequacy of the firm's control environment.


The team is seeking a high performing Analyst role. This position is based out of our Hyderabad office in JPMorgan Towers. The successful candidate will be responsible for a broad range of business analysis and testing activities. This role provides a unique opportunity to gain exposure to key Compliance and Ops Risk programs, Analytics and automation initiatives being implemented across CCOR and will require partnership with representatives from across the organization including Business, Finance, Digitalization, Operations and Technology groups. You will also perform a variety of functions to support compliance with internal policies, procedures and external regulations including:


  • Perform a Business Analyst role to cover functional and non-functional requirements
  • Ability to establish rapport quickly with a wide variety of people from heads, business experts and development teams to understand the bigger picture, elicit and analyze requirements
  • Engage stakeholders, conduct requirements workshops to gather requirements.
  • Track and document new changes requested including helping in facilitate a change management process including reviewing requests, visualizing potential remediation steps as well as communicating such items to key stakeholder
  • Work with Technology partners to walk through business requirements and prioritize JIRAs for sprint planning.
  • Create test cases, test plans, and other test artifacts in addition to executing test cases and triaging defects as well as managing stakeholders assisting with the effort;
  • Develop requirements including user stories, acceptance criteria, flow charts, functional diagrams and descriptions to communicate specifications for requirements liaising with various stakeholders across the CCOR organization
  • Create and assist in managing all UAT phases / documents, release notes, and base lining rules;
  • Assist with the overall planning and execution of the UAT process;  
  • Identify & support for data testing, analyze the tests results & reporting on key metrics to Senior Management; 

Minimum Skills, Experience and Qualifications


We are looking for someone excited to join our organization.  If you meet the minimum requirements below, you are encouraged to apply to be considered for this role. 


  • Minimum Bachelor’s degree; 5+ years work experience in the Banking / Financial industry, preferably in Risk, Compliance, Oversight & Controls, or Finance, specifically in Anti Money Laundering and Employee Compliance;
  • Team player with excellent organizational and project management skills; able to manage competing priorities under tight deadlines
  • Strong business analysis and analytical skills, ability to deliver insights and new features
  • Agile methodology experience/Scrum Master experience with user stories, tasks and Epics, Backlogs, Sprint planning activities using JIRA. 
  • Possesses excellent communication and engagement skills
  • Manage stakeholders, proven ability to collaborate and build strong partnerships. 
  • Intellectual curiosity with a proven ability to learn quickly
  • Highly disciplined, self-motivated, and delivery-focused with ability to work independently
  • Ability to develop partnerships across multiple business and functional areas
  • Working hours shall be EMEA hours from 12:30 PM to 9:30 PM IST

Additional Skills, Experience and Qualifications


The following additional items will be added advantage:


  • Business analysis e.g; CBAP
  • Testing Certification, e.g. ISTQB, CMST etc..
  • Intelligent automation tools, e.g. Pega, Alteryx, Python

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.



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