Job Description
As a Car Field Sales Officer at PakWheels.com, you will play a key role in driving growth by managing and enhancing the sales experience for our partner dealers and private sellers. This dynamic role focuses on effective car listings, customer engagement, and efficient sales operations to help revolutionize the automotive market in Islamabad.
Responsibilities:
- Lead the execution of seller engagement processes, including visiting seller locations to manage and update car listings, while coordinating with inspection teams for timely certification to meet PakWheels' quality standards.
- Manage customer inquiries across various communication channels such as calls, SMS, and WhatsApp, providing timely and comprehensive responses to drive prospective buyers' interest in the assigned car inventory.
- Conduct on-site vehicle viewings for buyers at seller locations, utilizing proven sales and negotiation techniques to effectively showcase and finalize sales, building customer trust and loyalty.
- Ensure seamless vehicle transfers between buyers and sellers, overseeing the transaction process to maintain transparency and accuracy in documentation and ownership changes.
- Collaborate closely with the management team to produce detailed daily and weekly sales performance reports, offering insights into customer engagement trends, sales data, and areas for improvement.
Qualifications:
- Bachelor's degree or equivalent relevant experience.
- Strong communication, negotiation, and interpersonal skills to build relationships and drive successful sales outcomes.
- In-depth knowledge of cars and the local automotive market is essential.
- Highly motivated, goal-oriented, and passionate about delivering outstanding customer service.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint), internet tools, and digital communication platforms.
At PakWheels, we take pride in fostering a dynamic and innovative workplace culture that values collaboration and growth. Since 2003, PakWheels.com has transformed the automobile industry in Pakistan, helping millions of Pakistanis buy, sell, and maintain their vehicles. By joining PakWheels, you'll be part of a mission to revolutionize the automobile landscape. Our environment thrives on creativity, teamwork, and forward-thinking ideas.
