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Call Center Agent (Spanish Speaker)

Today 2024/12/16
Full Time Employee · Min 2 Years of Experience
10-49 Employees · Business Process Outsourcing (BPO) - Business Support Services

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Job Description

  • Address customer inquiries and resolve complaints in Spanish, ensuring a superior level of customer satisfaction.
  • Provide comprehensive support to Spanish-speaking clients through phone, email or chat, handling service-related issues with professionalism.
  • Accurately document customer interactions and gather feedback to improve service delivery.

Skills

  • Advanced proficiency in Spanish (spoken and written).
  • Exceptional communication skills in both Spanish and English.
  • Ability to work effectively both independently and collaboratively as part of a team.
  • Strong organizational and multitasking abilities to manage various tasks efficiently.

Preferred Candidate

Years of Experience
Min: 2
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HiredAbhi connects top-tier Finance, Internal Audit and HR leaders with leading organizations in GCC. Specializing in executive search and fractional services, we provide tailored solutions in Risk Management, Cybersecurity and HRMS to meet the unique needs of our clients.

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