Business Manager

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

The pandas have embarked on an inspiring journey to serve “Meal for Every Table.” This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table. 

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a “Business Manager” and play your part in the “Dmart Operations Domain.” 

On this journey, you will report to “Senior Manager, Area Management”
 

Your Responsibilities will include: 

• Oversee the inventory flow within the multiple warehouses including incoming, returns, disposals, transfers, etc. city wise.
• Perform routine inventory audits to ensure records in the warehouse management systems are accurate
• Timely escalation of inventory discrepancies in the warehouse management systems while liaising closely with security staff of each warehouse
• Generate daily/weekly reports to ensure critical areas of the inventories are controlled and discrepancies resolved
• Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviours/processes that could impact on inventory integrity
• Set up inventory management processes and perform inventory control procedures (eg. cycle counts)
• Gain expertise in key warehouse process paths; we’ll need you to ensure that process is adhered to across all shifts and departments - also that onsite and remote viewing of CCTV footage is done to check processes and highlight any gaps of understanding or implementation
• Measurement of quality and inventory integrity and accuracy, while providing quality assurance feedback to the warehouse managers
• Review and analyse customer complaints and any defect data, followed by development of corresponding action plans to reduce future incidents
• Support any ad-hoc tasks assigned by the line manager. 
• Constantly challenge the current processes, find “loopholes” and propose improvements to the processes.

Your role in this journey requires the following: 

• At least 1-2 years of proven experience in an inventory/warehouse management role.
• In depth knowledge of operations and first principles (e.g. supply chain, customer service, etc.)
• Working knowledge of quality operational metrics.
• Familiar with Warehouse Management Systems.
• Self-motivated and able to work independently.
  

What does your playfield look like?  

• We work in a flexible but fast paced environment.

  
  

• We start and end with customers to deliver exceptional service.

  
  

• We love to innovate, prioritize, decide, and deliver. 

  
  

• We love what we do, and we don’t rest until our targets are achieved.. So if you’re also someone who is driven until the dream is achieved, come join us.