Business Development Manager

Role Summary

The Key Account Manager (KAM) is a crucial role focused on the execution of sales strategies,

directly managing high-value client relationships, and ensuring customer satisfaction. The KAM is

responsible for driving revenue growth by developing, maintaining, and expanding relationships with

strategically important customers. This is an independent, hands-on role that requires strong sales

acumen and excellent communication skills.

Key Responsibilities:

1. Client Relationship Management:

Serve as the primary point of contact for key clients, including high-value homeowners

and corporate clients.

Build and maintain strong, long-lasting customer relationships.

Understand client needs and develop tailored solutions that meet their specific

requirements.

2. Sales Execution:

Execute sales plans and achieve sales targets by managing the entire sales cycle from

lead generation to deal closure.

Close leads shared by Marketing and SDR

Conduct product demonstrations, presentations, and negotiations with clients.

Prepare and deliver sales proposals, contracts, and agreements to secure new business.

3. Account Growth & Retention:

Identify opportunities to upsell and cross-sell HABLs products and services to existing

clients.

Ensure high levels of customer satisfaction and retention by providing ongoing support

and addressing client issues promptly.

Regularly review client accounts to identify potential risks and opportunities.

4. Channel Partner Development:

Identify and establish relationships with local contractors, real estate developers, and

other potential channel partners

Work closely with partners to promote HABLs solutions as part of their service

offerings.

5. Market Intelligence:

Stay informed about market trends, competitive activities, and industry developments to

identify new business opportunities.

Provide feedback to the product development and marketing teams based on customer

insights and market conditions.

6. Collaboration & Reporting:

Collaborate with internal teams, including marketing, product development, and

customer support, to ensure seamless service delivery to clients.

Maintain accurate records of client interactions, sales activities, and account statuses in

the CRM system.

Report on account performance, including sales metrics, customer feedback, and areas

for improvement, to the Sales Manager.

Qualifications

Bachelors degree in Business Administration, Engineering, or a related field.

2+ years of experience in key account management or a related sales role, preferably in smart

home, construction solutions, or energy management industries.

Strong negotiation and communication skills with a customer-centric approach.

Proven track record of achieving sales targets and managing high-value client relationships.

Ability to work independently with minimal supervision and manage multiple accounts

effectively.

Proficiency in CRM software and sales management tools.

Willingness to travel for client meetings and business development activities.

Compensation

Salary + sales commission + fuel