Job Summary:
If you are a Business Analyst professional, Emerson has an exciting role for you! We are seeking a Business Analyst who will interact with clients and work closely with collaborators to address issues, defects, and improvements. This role involves both independent work and collaboration with a team. You will gather requirements and analyze data to support arguments, project plans, and system requirements for software development projects, working closely with business users. The primary responsibilities of this role involve crafting and explaining functional arguments, offering guidance on business processes, implementing system updates, and optimizing processes to meet IT standards.
In This Role, Your Responsibilities Will Be:
- Work as a consultant to gather, document and understand client business processes and requirements and as an implementer to deliver the agreed upon functionality.
- Manage coordination between technical teams and business collaborators, possessing a detailed understanding of the technologies, systems, and processes required for project success.
- Develop UAT documents and facilitate UAT sessions with the client.
- Assist the QA team with test plans.
- Process mapping and process improvement.
- Highlight the significance of accomplishing tasks within designated timeframes, budget limitations, and ensuring customer happiness.
- Gather and document client business processes and requirements
- Write and/or review project business requirements, process and data flows, and other related documentation.
- Maintain arguments, change requests, test plans, and issue/action tracking while providing recommendations for improvement.
- Application gap analysis
- Perform testing and document changes.
- Track and resolve bug/defect reports.
- Client-specific application configuration
- Change request management.
- Make recommendations and changes in order to improve and support business activities.
- Interact with different client groups to provide analytical support.
- Assist teams with the planning and design of business processes and systems.
- Excellent knowledge of company’s business procedures and objectives.
- Demonstrate superior collaboration and problem-solving skills.
- Organization, good judgment, communication skills, analytical skills, excellent written and verbal communication, and decision-making skills.
- Write user documentation as needed.
- Organize and perform client training sessions (formal and informal)
- Post-go live support – prepare UAT documents and run UAT with client.
- Participate in functional, regression and performance testing.
- Issue triage and tracking.
- Coordinate between teams of technical resources and business collaborators and have a thorough understanding of the technologies, systems, and processes that will be used in achieving project objectives.
- Place emphasis on completing time, on budget and with high customer satisfaction.
- Gather and document client business processes and requirements.
- Make recommendations and changes to improve and support business activities.
- Interact with different client groups to provide technical support.
- Assist teams with the planning and design of business processes and systems.
- Excellent knowledge of company’s business procedures and objectives.
- Demonstrate superior collaboration and problem-solving skills.
- Organization, good judgment, communication skills, analytical skills, excellent written and verbal communication, and decision-making skills.
- Write user documentation as needed.
- Organize and perform client training sessions (formal and informal)
- Post-go live support
Who You Are:
You are ready to act on challenges. You can Identifies and seizes new opportunities. You are persisting in accomplishing objectives despite obstacles and setbacks. You gave a track record of exceeding goals successfully. You push yourself and helps others achieve results.
For This Role, You Will Need:
- Minimum 4 to 8 years' experience as Business Analyst
- BA/BS or a master’s degree in business, Engineering, Computer Science or a technical field or equivalent experience.
- Experience studying pipeline schematics and translating them into pipeline models.
- Data analysis experience with an emphasis on graphics-based analytics.
- Previous experience in business analysis within a project and client-focused environment, including working with external clients.
- Experience with project lifecycles from requirements to support transition.
- Basic understanding or working knowledge of C#, WPF, SQL, XML
- Good communication, presentation, and collaboration skills.
- Attention to detail and exemplary organizational skills.
- This role will involve business travel up to 50%
Preferred Qualifications that Set You Apart:
- Oil & Gas experience.
- Visio and Access experience, a plus.
- Proficient in applying various tools from the Microsoft Office Suite, such as Excel
- In-depth technical knowledge combined with a keen business insight to support the team in understanding, evaluating, analyzing, and meeting business requirements.
- Ability to identify and effectively document issues, risks and action items.
- Experience with new product development and release cycles in a Professional Services/Technology Solutions environment a plus, as is experience with distributed and overseas teams.
Our Offer to You:
By joining Emerson, you will be given the opportunity to make a difference through the work you do.
Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.
We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship.
We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.
We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.
Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.
Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.
Our Commitment to Diversity, Equity & Inclusion
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.
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