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Associate, DMS Client Support-2

6 days ago 2025/07/25
Other Business Support Services
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Job Description

About the Role:

Grade Level (for internal use):


07

INSTRUCTIONS FOR CURRENT EMPLOYEES/INTERNAL CANDIDATES ONLY


If you are an internal candidate please apply through our external careers site at careers.spglobal.com to take the pymetrics assessment for this role. Please follow the below steps to complete your application, non-compliance can impact your candidacy for the role.


  • Please use yourpersonal email addressto apply for the role via the external careers site.
  • Under Source, please select ‘I Am Current Employee’
  • Select ‘Yes’ when asked ‘Are you currently employed at S&P Global?’ under the Application Questions.
  • Once all the required details are filled out, you will be notified of a pending task while on the Candidate Portal.
  • Click on the ‘Take Assessment’ button to complete the Pymetrics assessment, which is a required step in the application process.

The Role: Associate, DMS Client Support


Grade: 07



The Team


Joining a close-knit and professional team, you will gain broad knowledge within the financial world related to all asset classes including; Fixed Income, Commodities, Equities, etc. Moreover, you will get a grasp of different databases and our technical products.



The Impact:
• You will integrate into an all-star group and will make a significant impact.
• Your position will be meaningful as it is the link between the end-user and our products.
• Combining product expertise with a deep understanding of who our clients are and how they use our tools, you will be a consultant providing the best and most efficient way for our clients to achieve quality results.



What’s in it for you?
• This position is an entry-level role with high-performance expectations. You will be working with multiple levels in the team.
• There is the potential for advancement, learning and overall career development depending on individual performance and company need.
• Due to frequent interactions with sales and product management, this is a highly visible role with high potential for growth outside the department as well.



Responsibilities:
• As an Associate in Enterprise Support, you will respond to inquiries for data-feed clients. You will be responsible for providing professional, timely, and quality support of our feed-based products.
• Have a deep understanding of investments, financial and accounting statements.
• Be willing and able to work closely with partners in a team-based environment.
• Have excellent interpersonal skills in order to effectively communicate client concerns and product related issues with all our departments. Being technologically savvy is also a plus.
 


What We’re Looking For?
Someone who wants a meaningful position with high expectations, who can assimilate into a professional team environment, and make immediate, positive contributions and is not afraid to ask questions.



Basic Qualifications:
• Have a Bachelor’s degree in Finance, Business, Accounting, Economics, or related field.
• Possess intermediate to Advanced MS-Excel experience
• Experience with Outlook, Word, and Powerpoint
• Knowledge of corporate accounting statements such as the income statement, balance sheet, and cash flow statement
• Excellent English communications skills
• Integrity, positive personality, and a desire to help people are all essential



Preferred Qualifications
• Knowledge of investments including private equity, public equity, fixed income, ETF’s, mutual funds, commodities, etc
• SQL experience and/or basic knowledge


About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence
.


What’s In It For You?


Our Purpose:


Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.



Our People:


We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.


Our Values:
 


Integrity, Discovery, Partnership



At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:


We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include: 


  • Health & Wellness: Health care coverage designed for the mind and body.


  • Flexible Downtime: Generous time off helps keep you energized for your time on.


  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.


  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.


  • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.


  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.


For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries


Inclusive Hiring and Opportunity at S&P Global:


At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.


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Equal Opportunity Employer


S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment. 



If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. 

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfdescribes discrimination protections under federal law.  Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf



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20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)

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