Job Description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Assistant Vice President- Benefits and Wellbeing Delivery Specialist
Principal responsibilities
- Work with the HR stakeholders and other teams to identify business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures throughout automation opportunities implementation.
- Analyse processes, identify automation opportunities / streamlining opportunities through analysis and define ‘to be’ processes which may include the use of human resources information system(HRIS) integration files.
- Provide data analysis and insight to primary stakeholders so they hold current information and to identify trends and opportunities for improvements.
- Create and capture process inventories and solution design documentation (SDD) and other artifacts.
- Create and deliver training for the new processes and systems for HR Ops teams and other HR users, working in partnership with the Product Owners.
- Contribute to the change management and communication activities of new/changed functionality and products to ensure accuracy of communication and adequate user education is delivered.
- Monitor and measure the effectiveness of both implemented process improvements and existing delivery across B&WB globally.
- Be an ambassador for robust change management in line with HSBC’s Change Framework. Provide guidance to local B&WB teams so their change activities are aligned to the global priorities and frameworks, whilst respecting the local needs of the business
- Identify risks and issues, ensure correct reporting, and devise interventions / solutions to mitigate risks.
- Stay updated with the latest trends and advancements in HR process management and relevant HR system functionality.
