“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
The pandas have embarked on an inspiring journey to serve “Meal for Every Table.” This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.
Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a “Assistant Manager, Sales Performance and Planning” and play your part in the Commercial Domain.
On this journey, you will report to Manager, Sales Operations.
Job Role and Responsibilities:
Performance Analytics:
Develop and execute strategies for performance analytics, including the design and implementation of key performance indicators (KP|s) and metrics.
Analyze performance data to identify trends, insights, and areas for improvement.
Prepare and present detailed performance reports and dashboards to senior management, providing actionable recommendations based on data analysis.
Collaborate with the region (APAC) to develop sales strategies and ensure the right business direction.
Operational Support:
Oversee the operational support functions to ensure efficient and effective business processes.
Coordinate with various departments to provide analytical support and drive improvements in operational efficiency.
Implement and manage systems and tools to support operational activities and enhance data accessibility.
Process Optimization:
Identify and implement process improvements to enhance operational efficiency and effectiveness.
Collaborate with cross-functional teams to streamline workflows, reduce redundancies, and optimize resource allocation.
Data Management:
Ensure the accuracy, integrity, and timeliness of data used for performance analysis and operational support.
Oversee data collection, management, and reporting processes, ensuring compliance with data governance and quality standards.
Project Management:
Manage projects related to performance analytics and operational support, including planning, execution, and monitoring.
Coordinate with internal stakeholders to ensure project deliverables are met on time and within scope.
Strategic Insights:
Provide strategic insights and recommendations based on performance data and operational analysis.
Support decision-making processes by delivering data-driven insights that align with business objectives.
Communication and Collaboration:
Communicate effectively with stakeholders, including senior management, to provide updates on performance metrics, operational issues, and improvement initiatives.
Collaborate with other departments to ensure alignment and support for performance and operational goals.
Your role in this journey requires the following:
Bachelor's degree in Business Administration, Data Science, Operations Management, or a related field. An advanced degree or relevant certification is a plus.
Proven experience (typically 3+ years) in performance analytics, operations support, or a similar role.
Strong understanding of data analysis, performance metrics, and operational processes.
Excellent communication, and interpersonal skills.
Proficiency in analytics tools (e.g., SQL, Excel, Tableau, Power BI, Google Suite, Canva) and project management software.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Experience with specific analytics tools or platforms relevant to the industry.
Familiarity with tech industry standards or practices.
Knowledge of process improvement methodologies.
What does your playfield look like?