● assessing customer requirements and ensuring that these are met
● specifying quality requirements of raw materials with suppliers
● investigating and setting standards for quality and health and safety
● working with operating staff to establish procedures, standards, systems and procedures
● Devise procedures to inspect and report quality issues
● writing management and technical reports and customers’ charters
● Appraise customers’ requirements and make sure they are satisfied
● Assure the reliability and consistency of production by checking processes and final output
● Facilitate proactive solutions by collecting and analyzing quality data
● Review current standards and policies
● Keep records of quality reports, statistical reviews and relevant documentation
● Communicate with external quality assurance officers during on-site inspections
● Ensure all legal standards are met
● Formulate strategies to increase productivity.
● Training, motivating, coaching, and correcting employees to ensure that standards are met.
● Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
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