Job Description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Software Engineer.
In this role, you will:
- IBM i Console Operations
- Managing IBM i menu-driven operations.
- Working with libraries, subsystems, and jobs (both user and system jobs).
- Handling IPL (Initial Program Load), role swaps, stopping/restarting subsystems. Performing weekly housekeeping activities, job recycles to maintain service availability. Ensuring service resiliency and releasing incomplete jobs.
- Monitoring alert consoles & managing incident ticket queues using a ticketing tool. Responding to alerts and ensuring service availability.
- Working in a collaborative and agile environment. Being approachable and supportive as part of a global team
- 24/7 Shift Operations: Supporting round-the-clock operations. Ensuring high availability of systems by managing incidents efficiently
- Attend the Weekly retrospective calls and work improvement areas. Contribute and work Process Automation and eliminate toil from BAU
